Protected Capture – Privacy Policy
Tamper-Proof Photo Evidence Platform
Effective Date: 06 February 2026
Last Updated: 06 February 2026
Version: 1.2
Protected Capture Ltd
Registered in England and Wales
Company Number: 17116871
ICO Registration Number: ZC138017
1. Introduction
Protected Capture Ltd is committed to protecting your privacy. This policy explains how we collect, use, and protect personal data when you use the App and Services.
About Protected Capture
Protected Capture is a tamper-proof photo evidence platform. All Captures are stored exclusively on your device. We do not upload or store your photographs on any server.
2. Data controller information
Protected Capture Ltd
Lilac Cottage, Church Hill, Rugeley, WS15 4PU
Company Number: 17116871
ICO Registration: ZC138017
Email: tech@protectedcapture.com
3. Personal data we collect
We follow data minimisation principles. Your photos are never collected or stored by us.
Data you provide
- Name
- Email address
- Password (encrypted)
- Optional business details
Subscription data
- Subscription status
- Transaction identifiers
- Billing dates
Communications data
- Support messages
- Feedback and reports
Device and technical data
- Device type and OS
- App version
- Network status
- Security indicators (root/jailbreak)
Usage data
- Feature usage
- Session duration
- Error logs
Location data
Collected only at capture time and stored on your device. We do not track you.
Data we do not collect
- Your photographs or captures
- Payment card details
- Biometric data
- Contacts or messages
4. How we use your data
| Purpose | Data | Legal basis |
|---|---|---|
| Service delivery | Verification data | Contract |
| Account management | Account data | Contract |
| Support | Communications | Contract |
| App improvement | Analytics | Legitimate interest |
| Security | Device data | Legitimate interest |
| Marketing | Consent |
5. Who we share your data with
We do not sell or trade data. We never share your photographs.
Service providers
- NTP servers (time sync only)
- Analytics providers (anonymised)
- Email providers
- Apple/Google for billing
6. International data transfers
Data is primarily processed in the UK. Safeguards are used where transfers occur.
7. Data retention
| Data | Retention |
|---|---|
| Captures | Your device only |
| Account data | Account life + 30 days |
| Billing data | 6 years |
| Analytics | 24 months |
| Support data | 24 months |
8. Data security
- Local processing of captures
- SHA-256 hashing
- Anti-spoofing protection
- TLS 1.3 encryption
9. Your rights (UK GDPR)
| Right | Description |
|---|---|
| Access | Request your data |
| Rectification | Correct inaccuracies |
| Erasure | Delete your data |
| Restriction | Limit processing |
| Portability | Export your data |
| Objection | Object to processing |
ICO contact
Information Commissioner’s Office
www.ico.org.uk
10. Cookies and analytics
The App does not use cookies. We use anonymised analytics only.
11. Children’s privacy
The App is not intended for users under 18.
12. Third-party data in captures
You are responsible for any personal data captured in images.
- Ensure lawful basis
- Apply redaction where required
Redaction
Permanent and irreversible before sealing.
13. Marketing communications
You can opt out at any time.
14. Changes to this policy
We may update this policy. Continued use indicates acceptance.
15. Governing law
Governed by the laws of England and Wales.
16. Contact us
Protected Capture Ltd
Lilac Cottage, Church Hill, Rugeley, WS15 4PU
Phone: 07876 662560
Email: tech@protectedcapture.com
Email: support@protectedcapture.com
Website: www.protectedcapture.com